Scorptec Review
Testimonials: What our customers are saying about us.
Thanks for the service. - 2016-06-08
Hey guys, just letting you know I decided to go with you guys for my MSI GTX 1080 Gaming X thanks to the service I received from James in marketing. It's great having a real person on the forums representing a company and keeping us all up to date. Thank you, Robert.
Robert, VIC
Hey guys, just letting you know I decided to go with you guys for my MSI GTX 1080 Gaming X thanks to the service I received from James in marketing. It's great having a real person on the forums representing a company and keeping us all up to date. Thank you, Robert.
Robert, VIC
You guys are awesome to deal with - 2016-06-08
Hi, I just wanted to let you know that you guys are awesome to deal with. I had an issue with a 2 month old power supply which I returned through the RMA process. Most retailers would have pushed for a replacement and I would have been stuck with a product I didn't believe in. Instead, you guys handled the return process smoothly and with great care. You'll be getting my business again. Thanks, Stefan.
Stefan, VIC
Hi, I just wanted to let you know that you guys are awesome to deal with. I had an issue with a 2 month old power supply which I returned through the RMA process. Most retailers would have pushed for a replacement and I would have been stuck with a product I didn't believe in. Instead, you guys handled the return process smoothly and with great care. You'll be getting my business again. Thanks, Stefan.
Stefan, VIC
Commend your staff on their professionalism - 2016-06-08
I just wanted to commend your staff on their professionalism regarding my recent orders. I was kept in touch with throughout the process, and replacement cards were sourced extremely quickly. I will have no hesitation in recommending Scorptec to my friends. Well done! Lawrence
Lawrence, VIC
I just wanted to commend your staff on their professionalism regarding my recent orders. I was kept in touch with throughout the process, and replacement cards were sourced extremely quickly. I will have no hesitation in recommending Scorptec to my friends. Well done! Lawrence
Lawrence, VIC
Really helpful in resolving our problems - 2016-06-03
The technician Thomas was really helpful in resolving our problems. I'm not too good with computers and Thomas did really well communicating and keeping me informed. Our PC was in really bad shape and Thomas tested it to make sure all the problems were fixed and was very meticulous in making sure it was in top shape. This is my first experience with Scorptec and I'm really glad I chose right. This will definitely not be my last as long as people like Thomas are there. Thanks, Sue
Sue, VIC
The technician Thomas was really helpful in resolving our problems. I'm not too good with computers and Thomas did really well communicating and keeping me informed. Our PC was in really bad shape and Thomas tested it to make sure all the problems were fixed and was very meticulous in making sure it was in top shape. This is my first experience with Scorptec and I'm really glad I chose right. This will definitely not be my last as long as people like Thomas are there. Thanks, Sue
Sue, VIC
Just wanted to thank you guys - 2016-06-03
Just wanted to thank you guys and all the team. In case it isn't obvious i'm not great at names, so here i go. The warranty guys (there were 2 whom i took names from, but disposed of the paperwork forgetting about the names on it, i think 1 was Arthur?). The big bloke who's into flight sim. The guy with the glasses whom helped me with my Skullcanyon NUC order, the lady with the cool colours in her hair (not dealt with you yet, but your hair is awesome). The team in Rowville too. Please refer to the Overclockers Australia forum thread here for a better story...
Rob, VIC
Just wanted to thank you guys and all the team. In case it isn't obvious i'm not great at names, so here i go. The warranty guys (there were 2 whom i took names from, but disposed of the paperwork forgetting about the names on it, i think 1 was Arthur?). The big bloke who's into flight sim. The guy with the glasses whom helped me with my Skullcanyon NUC order, the lady with the cool colours in her hair (not dealt with you yet, but your hair is awesome). The team in Rowville too. Please refer to the Overclockers Australia forum thread here for a better story...
Rob, VIC
Great Service - 2016-06-01
I had to return a malfunctioning computer, the service I received from Mario in the Customer service department to troubleshoot the problem was simply outstanding. Thanks again.
Gary, VIC
I had to return a malfunctioning computer, the service I received from Mario in the Customer service department to troubleshoot the problem was simply outstanding. Thanks again.
Gary, VIC
Exceptional Service - 2016-05-19
I shop around a lot but Scorptec always provide excellent service which then flows on to my clients. They are very prompt to respond to inquires and even a recent return I had to make was dealt with friendly, efficiently and no fuss. To be honest, I wish I could get service like this everywhere, I don't and this is why I've taken time out to let others know. Thanks guys & gals at Scorptec!
David Adams, TAS
I shop around a lot but Scorptec always provide excellent service which then flows on to my clients. They are very prompt to respond to inquires and even a recent return I had to make was dealt with friendly, efficiently and no fuss. To be honest, I wish I could get service like this everywhere, I don't and this is why I've taken time out to let others know. Thanks guys & gals at Scorptec!
David Adams, TAS
THE GREATEST COMPUTAR STORE EVER - 2016-05-06
I bought a mouse. It was epic.
Bob Cractchet, NSW
I bought a mouse. It was epic.
Bob Cractchet, NSW
Delighted - 2016-05-02
Just popped into say how delighted I was with my recent purchase. I was genuinely shocked to have my items turn up so quickly, and everything is working perfectly. The ordering system was easy, and the feedback from your staff during the system build and delivery was top-notch. Cheers!
Nick, VIC
Just popped into say how delighted I was with my recent purchase. I was genuinely shocked to have my items turn up so quickly, and everything is working perfectly. The ordering system was easy, and the feedback from your staff during the system build and delivery was top-notch. Cheers!
Nick, VIC
Excellent Knowledge - 2016-04-29
Purchased two laptops through the sales rep named Shaun in south Melbourne branch, he had excellent knowledge on the products and assisted me in choosing two good laptops. The transaction was smooth with no hassles, excellent customer service, will definitely shop again for technology needs & accessories.
Joanna, VIC
Purchased two laptops through the sales rep named Shaun in south Melbourne branch, he had excellent knowledge on the products and assisted me in choosing two good laptops. The transaction was smooth with no hassles, excellent customer service, will definitely shop again for technology needs & accessories.
Joanna, VIC
Truly Exceptional Customer Service - 2016-04-21
Hi guys, I just thought I'd give some feedback on Scorptec. I've been dealing with Shaun at the South Melbourne store. Shaun has provided me with a level of customer service that has been truly exceptional. Shaun's product knowledge, ability to explain products and ability to think practically to suggest solutions has been brilliant. I can't thank him enough for his support and he's my go to person for all my IT needs. He's gone above and beyond to respond to multiple questions and followed up emails in short timeframes. Thanks Shaun! MIke
Mike, VIC
Hi guys, I just thought I'd give some feedback on Scorptec. I've been dealing with Shaun at the South Melbourne store. Shaun has provided me with a level of customer service that has been truly exceptional. Shaun's product knowledge, ability to explain products and ability to think practically to suggest solutions has been brilliant. I can't thank him enough for his support and he's my go to person for all my IT needs. He's gone above and beyond to respond to multiple questions and followed up emails in short timeframes. Thanks Shaun! MIke
Mike, VIC
Very Happy Customer - 2016-04-16
Thanks guys you have made a new customer very very happy thank you team. Will be looking forward to buying with you again
Jake, QLD
Thanks guys you have made a new customer very very happy thank you team. Will be looking forward to buying with you again
Jake, QLD
Excellent Service - Well Done! - 2016-04-07
I recently placed an order for a Samsung 250GB SSD 850 Evo at 10 am on 6/4/2016. I received the item by courier at 4 pm on 7/4/2016. The product was extremely well packaged and you are to be complimented on your excellent service - well done!
Brian, SA
I recently placed an order for a Samsung 250GB SSD 850 Evo at 10 am on 6/4/2016. I received the item by courier at 4 pm on 7/4/2016. The product was extremely well packaged and you are to be complimented on your excellent service - well done!
Brian, SA
Keep up the good work - 2016-04-02
Is there any way to block your website because I keep spending far too much money at your store! Keep up the good work guys and girls.
Paul, VIC
Is there any way to block your website because I keep spending far too much money at your store! Keep up the good work guys and girls.
Paul, VIC
Very happy with the service - 2016-03-30
Go in and see Ronald! He's an absolute champ and gave me the deal others couldn't. Very happy with the service provided by Scorptec. Thank you, will visit again soon.
Jade, VIC
Go in and see Ronald! He's an absolute champ and gave me the deal others couldn't. Very happy with the service provided by Scorptec. Thank you, will visit again soon.
Jade, VIC
Excellent Experience - 2016-03-19
Hi! I would just like to share my excellent experience, I bought online a PS4 fightstick off you guys on 15/3 and I received it on 17/3, That's amazing.. I actually had this item ordered through another online store, But they where out of stock and had a eta of may, I found Scorptec ordered my fightstick and cancelled my other order.. Again Bravo Scorptec, My stick is great!
Adam, SA
Hi! I would just like to share my excellent experience, I bought online a PS4 fightstick off you guys on 15/3 and I received it on 17/3, That's amazing.. I actually had this item ordered through another online store, But they where out of stock and had a eta of may, I found Scorptec ordered my fightstick and cancelled my other order.. Again Bravo Scorptec, My stick is great!
Adam, SA
Well done Scorptec - 2016-03-18
Ordered Tuesday Morning, direct credit clears Wednesday morning, modified order Wednesday lunchtime as some parts not available. Order arrives to my door in regional Victoria this afternoon. Well done Scorptec.
Glenn, VIC
Ordered Tuesday Morning, direct credit clears Wednesday morning, modified order Wednesday lunchtime as some parts not available. Order arrives to my door in regional Victoria this afternoon. Well done Scorptec.
Glenn, VIC
Super fast shipping and service! - 2016-02-22
Just jumped on to say... "Holy super fast shipping and service Batman" I ordered late Friday afternoon fro a new headset and expecting it mid this week... instead its already here in my hot little hands... I'm super surprised and excited I get to test out the HyperX Cloud Mav's. Thanks heaps!!!
Thuan, VIC
Just jumped on to say... "Holy super fast shipping and service Batman" I ordered late Friday afternoon fro a new headset and expecting it mid this week... instead its already here in my hot little hands... I'm super surprised and excited I get to test out the HyperX Cloud Mav's. Thanks heaps!!!
Thuan, VIC
Excellent Service - 2016-02-03
I just wanted to say thank you for your excellent service my Das keyboard arrived safely yesterday evening, and I am slowly getting accustomed to the new keyboard feel. My order was dealt with quickly and efficiently. Even my query was answered within hours (unlike another company - I'm still waiting for their answer nearly a fortnight later!). Many thanks once again for your great service. With regards Angela
Angela, VIC
I just wanted to say thank you for your excellent service my Das keyboard arrived safely yesterday evening, and I am slowly getting accustomed to the new keyboard feel. My order was dealt with quickly and efficiently. Even my query was answered within hours (unlike another company - I'm still waiting for their answer nearly a fortnight later!). Many thanks once again for your great service. With regards Angela
Angela, VIC
Consistently impressed by the service - 2016-01-29
Hi Scorptec! I just wanted to give some feedback. I'm consistently impressed by the service your staff provide, and constantly recommend you to friends looking to buy anything computer related. Just like clockwork, and so far you have not let me down! The only area I could suggest for improvement, is potentially using another postal/courier service, or providing the option for Auspost. My experience with Startrack has not been great, the drivers themselves are usually good, but trying to pickup a parcel that I was not home to receive (as I work full-time) is frustrating. Obviously, this is not your fault, but unfortunately you will often receive the ire of customers due to delivery issues. Anyway, thanks again for your service. I'm sure I'll be ordering something from you again soon! Andrew
Andrew, ACT
Hi Scorptec! I just wanted to give some feedback. I'm consistently impressed by the service your staff provide, and constantly recommend you to friends looking to buy anything computer related. Just like clockwork, and so far you have not let me down! The only area I could suggest for improvement, is potentially using another postal/courier service, or providing the option for Auspost. My experience with Startrack has not been great, the drivers themselves are usually good, but trying to pickup a parcel that I was not home to receive (as I work full-time) is frustrating. Obviously, this is not your fault, but unfortunately you will often receive the ire of customers due to delivery issues. Anyway, thanks again for your service. I'm sure I'll be ordering something from you again soon! Andrew
Andrew, ACT