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Testimonials: What our customers are saying about us.
Best online experience - 2016-06-22
Been using Scorptec for around 15 years. I love their smart website and shopping cart experience. Prices are fair, even though regional shipping has gone up due to external factors.
I also love how clean they are with custom computer builds. Their cable management is awesome. I highly recommend having them build your custom high-end computer so they can ensure all components are compatible.
They are also good with being the middle-person for your warranty returns.
Keep up the good work - 2016-06-09
Short and sweet, James is the man, he had kept me up to date on my 1080's ETA and also helped me out with a digital copy of my invoice.
Seriously keep up the good work. Cheers!
Thanks for the service. - 2016-06-08
Hey guys, just letting you know I decided to go with you guys for my MSI GTX 1080 Gaming X thanks to the service I received from James in marketing.
It's great having a real person on the forums representing a company and keeping us all up to date.
Thank you, Robert.
You guys are awesome to deal with - 2016-06-08
Hi, I just wanted to let you know that you guys are awesome to deal with. I had an issue with a 2 month old power supply which I returned through the RMA process.
Most retailers would have pushed for a replacement and I would have been stuck with a product I didn't believe in. Instead, you guys handled the return process smoothly and with great care.
You'll be getting my business again. Thanks, Stefan.
Commend your staff on their professionalism - 2016-06-08
I just wanted to commend your staff on their professionalism regarding my recent orders.
I was kept in touch with throughout the process, and replacement cards were sourced extremely quickly. I will have no hesitation in recommending Scorptec to my friends. Well done! Lawrence
Really helpful in resolving our problems - 2016-06-03
The technician Thomas was really helpful in resolving our problems. I'm not too good with computers and Thomas did really well communicating and keeping me informed. Our PC was in really bad shape and Thomas tested it to make sure all the problems were fixed and was very meticulous in making sure it was in top shape. This is my first experience with Scorptec and I'm really glad I chose right. This will definitely not be my last as long as people like Thomas are there. Thanks, Sue
Just wanted to thank you guys - 2016-06-03
Just wanted to thank you guys and all the team. In case it isn't obvious i'm not great at names, so here i go. The warranty guys (there were 2 whom i took names from, but disposed of the paperwork forgetting about the names on it, i think 1 was Arthur?). The big bloke who's into flight sim. The guy with the glasses whom helped me with my Skullcanyon NUC order, the lady with the cool colours in her hair (not dealt with you yet, but your hair is awesome). The team in Rowville too. Please refer to the Overclockers Australia forum thread here for a better story...
Great Service - 2016-06-01
I had to return a malfunctioning computer, the service I received from Mario in the Customer service department to troubleshoot the problem was simply outstanding. Thanks again.
Exceptional Service - 2016-05-19
I shop around a lot but Scorptec always provide excellent service which then flows on to my clients. They are very prompt to respond to inquires and even a recent return I had to make was dealt with friendly, efficiently and no fuss. To be honest, I wish I could get service like this everywhere, I don't and this is why I've taken time out to let others know. Thanks guys & gals at Scorptec!
David Adams, TAS
THE GREATEST COMPUTAR STORE EVER - 2016-05-06
I bought a mouse. It was epic.
Bob Cractchet, NSW
Delighted - 2016-05-02
Just popped into say how delighted I was with my recent purchase. I was genuinely shocked to have my items turn up so quickly, and everything is working perfectly. The ordering system was easy, and the feedback from your staff during the system build and delivery was top-notch. Cheers!
Excellent Knowledge - 2016-04-29
Purchased two laptops through the sales rep named Shaun in south Melbourne branch, he had excellent knowledge on the products and assisted me in choosing two good laptops. The transaction was smooth with no hassles, excellent customer service, will definitely shop again for technology needs & accessories.
Truly Exceptional Customer Service - 2016-04-21
Hi guys, I just thought I'd give some feedback on Scorptec. I've been dealing with Shaun at the South Melbourne store. Shaun has provided me with a level of customer service that has been truly exceptional. Shaun's product knowledge, ability to explain products and ability to think practically to suggest solutions has been brilliant. I can't thank him enough for his support and he's my go to person for all my IT needs. He's gone above and beyond to respond to multiple questions and followed up emails in short timeframes. Thanks Shaun! MIke
Very Happy Customer - 2016-04-16
Thanks guys you have made a new customer very very happy thank you team. Will be looking forward to buying with you again
Excellent Service - Well Done! - 2016-04-07
I recently placed an order for a Samsung 250GB SSD 850 Evo at 10 am on 6/4/2016. I received the item by courier at 4 pm on 7/4/2016. The product was extremely well packaged and you are to be complimented on your excellent service - well done!
Keep up the good work - 2016-04-02
Is there any way to block your website because I keep spending far too much money at your store! Keep up the good work guys and girls.
Very happy with the service - 2016-03-30
Go in and see Ronald! He's an absolute champ and gave me the deal others couldn't. Very happy with the service provided by Scorptec. Thank you, will visit again soon.
Excellent Experience - 2016-03-19
Hi! I would just like to share my excellent experience, I bought online a PS4 fightstick off you guys on 15/3 and I received it on 17/3, That's amazing.. I actually had this item ordered through another online store, But they where out of stock and had a eta of may, I found Scorptec ordered my fightstick and cancelled my other order.. Again Bravo Scorptec, My stick is great!
Well done Scorptec - 2016-03-18
Ordered Tuesday Morning, direct credit clears Wednesday morning, modified order Wednesday lunchtime as some parts not available. Order arrives to my door in regional Victoria this afternoon. Well done Scorptec.
Super fast shipping and service! - 2016-02-22
Just jumped on to say... "Holy super fast shipping and service Batman" I ordered late Friday afternoon fro a new headset and expecting it mid this week... instead its already here in my hot little hands... I'm super surprised and excited I get to test out the HyperX Cloud Mav's. Thanks heaps!!!