Scorptec Review
Testimonials: What our customers are saying about us.
Experience will keep people coming back. - 2015-04-21
Hi I recently had an issue with my order where I ordered incompatible items. When I called to get the issue corrected "Chris" took the order number and told me what the issue was before I had a chance to explain. It's one thing to fix the order issue, but it's great when you know your products so well that you can be this efficient. I feel its important for these people to be encouraged so that they continue this level of service. This was my first time ordering with Scorptec as my normal supplier had items not currently in stock, this type of experience will keep people coming back. Cheers Luke.
Luke, VIC
Hi I recently had an issue with my order where I ordered incompatible items. When I called to get the issue corrected "Chris" took the order number and told me what the issue was before I had a chance to explain. It's one thing to fix the order issue, but it's great when you know your products so well that you can be this efficient. I feel its important for these people to be encouraged so that they continue this level of service. This was my first time ordering with Scorptec as my normal supplier had items not currently in stock, this type of experience will keep people coming back. Cheers Luke.
Luke, VIC
Awesome service as always guys! - 2015-03-25
Awesome service as always guys! Ordered my ScanSnap IX500 yesterday lunch time, almost 24hrs later and I'm setting it up. Cheers!
Rheinard, VIC
Awesome service as always guys! Ordered my ScanSnap IX500 yesterday lunch time, almost 24hrs later and I'm setting it up. Cheers!
Rheinard, VIC
Appreciate your support - 2015-03-23
Just a quick note to pass on my thanks to the Scorptec team (Chris at Clayton) and the guys in the Sth Melbourne office. Following the failure of my recently purchased PSU, it was promptly replaced this afternoon and all appears to be once again working well. Appreciate your support & assistance. Cheers Mark
Mark, VIC
Just a quick note to pass on my thanks to the Scorptec team (Chris at Clayton) and the guys in the Sth Melbourne office. Following the failure of my recently purchased PSU, it was promptly replaced this afternoon and all appears to be once again working well. Appreciate your support & assistance. Cheers Mark
Mark, VIC
Amazing Service - 2015-03-23
So I placed an order with Scorptec Computers today for an ASUS Monitor. The transaction went through but the order didn't process correctly, I sent them an E-mail and they had me refunded in a few hours so I could process it again. These guys are on point! This is the second time I have had amazing service with them! Everyone shop with Scorptec!
Adam, VIC
So I placed an order with Scorptec Computers today for an ASUS Monitor. The transaction went through but the order didn't process correctly, I sent them an E-mail and they had me refunded in a few hours so I could process it again. These guys are on point! This is the second time I have had amazing service with them! Everyone shop with Scorptec!
Adam, VIC
Excellent Service - 2015-03-14
Folks, I would like to report that I received excellent service from Chris at the Clayton branch. He was very knowledgeable about the questions that I asked and provided more than the expected support and assistance.
George, VIC
Folks, I would like to report that I received excellent service from Chris at the Clayton branch. He was very knowledgeable about the questions that I asked and provided more than the expected support and assistance.
George, VIC
Great service - 2015-03-06
I used to shop other companies cause they were slightly cheaper but I've had nightmare customer service with DOA hardware and just plain rude service. Scorptec are always polite and even though I don't generally ask for assistance, I can see that they actually know what they are talking about with the customer service they offer other people in store. A+ keep up the good work!
Aidan, VIC
I used to shop other companies cause they were slightly cheaper but I've had nightmare customer service with DOA hardware and just plain rude service. Scorptec are always polite and even though I don't generally ask for assistance, I can see that they actually know what they are talking about with the customer service they offer other people in store. A+ keep up the good work!
Aidan, VIC
Save time, save money. - 2015-03-01
Ever sit around at other computer stores for hours waiting to collect your items? Your time (even free time) is valuable. Stop sitting around wasting time to save a few dollars and buy from Scorptec. The average time from purchase to having things which are in stock in your hands is minutes, not hours. Time is precious, value yourself. Buy from Scorptec.
Martin Lewis, VIC
Ever sit around at other computer stores for hours waiting to collect your items? Your time (even free time) is valuable. Stop sitting around wasting time to save a few dollars and buy from Scorptec. The average time from purchase to having things which are in stock in your hands is minutes, not hours. Time is precious, value yourself. Buy from Scorptec.
Martin Lewis, VIC
Brilliant - 2015-02-23
Brilliant, just saw your NUC Norris. Absolutely Brilliant. If only I could afford one :) Had a good laugh...
Jason, VIC
Brilliant, just saw your NUC Norris. Absolutely Brilliant. If only I could afford one :) Had a good laugh...
Jason, VIC
Swift Postage - 2015-02-21
Hi I would like to thank you for your swift postage. I still cant believe I received the item in less than 48 hours. When I go to a PC shop in WA and order something. I am told 3 days to a week for them to stock the item. Thanks again for your rocket delivery.
Michael, WA
Hi I would like to thank you for your swift postage. I still cant believe I received the item in less than 48 hours. When I go to a PC shop in WA and order something. I am told 3 days to a week for them to stock the item. Thanks again for your rocket delivery.
Michael, WA
Great Serivce - 2015-02-19
Just wanted to say thanks for the incredibly prompt dispatch of the things I ordered. The courier arrived the next day! Thanks for your great service. Peter
Peter, NSW
Just wanted to say thanks for the incredibly prompt dispatch of the things I ordered. The courier arrived the next day! Thanks for your great service. Peter
Peter, NSW
Ridiculously Good Customer Service - 2015-02-18
Can't stress enough how fantastic your customer service is! Especially from Shaun at your Clayton store. He always goes above and beyond to make sure you are getting the right product for you. Will continue to shop at Scorptec because of this regardless of the prices.
Curt, VIC
Can't stress enough how fantastic your customer service is! Especially from Shaun at your Clayton store. He always goes above and beyond to make sure you are getting the right product for you. Will continue to shop at Scorptec because of this regardless of the prices.
Curt, VIC
Brilliant Service! - 2015-02-12
Brilliant Service!! That's why we keep coming back! Thanks and congratulations on such great service to you and rest of your team. Very impressed.
Scott, NSW
Brilliant Service!! That's why we keep coming back! Thanks and congratulations on such great service to you and rest of your team. Very impressed.
Scott, NSW
Awesome Service - 2015-02-10
I wanted to say how happy I am with the service I received while placing a recent order. Some of the products I wanted were no longer available, the staff were amazingly quick in letting me know and were polite. I needed to make some changes with my order and again the staff were very prompt, quick and courteous in making my changes. Very impressed and would definitely recommend to friends. 10/10, would shop again.
Tristan, TAS
I wanted to say how happy I am with the service I received while placing a recent order. Some of the products I wanted were no longer available, the staff were amazingly quick in letting me know and were polite. I needed to make some changes with my order and again the staff were very prompt, quick and courteous in making my changes. Very impressed and would definitely recommend to friends. 10/10, would shop again.
Tristan, TAS
Helpful and Professional - 2015-02-09
I just spoke to Chris at your Clayton store about a case and I just wanted to let you know I was really impressed with his helpfulness and professionalism. I will certainly recommend Scorptec to friends and family as these days it can be rare to get great customer service. Cheers.
Paul, VIC
I just spoke to Chris at your Clayton store about a case and I just wanted to let you know I was really impressed with his helpfulness and professionalism. I will certainly recommend Scorptec to friends and family as these days it can be rare to get great customer service. Cheers.
Paul, VIC
High Quality - 2015-02-09
I appreciate you getting back to me so promptly, as well as all the hard work that your techs are putting in to making sure the product you deliver is of high quality. Kind regards, Steve.
Steve, NSW
I appreciate you getting back to me so promptly, as well as all the hard work that your techs are putting in to making sure the product you deliver is of high quality. Kind regards, Steve.
Steve, NSW
Excellent Service - 2015-02-05
Thank you for your excellent service. The T200 arrived on the ETA and I am thrilled with it so far. Your staff are so helpful and the delivery was great.
Lynette, WA
Thank you for your excellent service. The T200 arrived on the ETA and I am thrilled with it so far. Your staff are so helpful and the delivery was great.
Lynette, WA
Super-Fast Arrival! - 2015-02-04
Just wanted to tell you how happy with the super-fast arrival of my motherboard.. Was very surprised when courier came today rather than later in the week which I expected. Cheers.
Scott, NSW
Just wanted to tell you how happy with the super-fast arrival of my motherboard.. Was very surprised when courier came today rather than later in the week which I expected. Cheers.
Scott, NSW
Prompt Response - 2015-01-30
Thank you for the prompt response to my order and for keeping me informed on the progress. We received the monitor today. Maree
Maree, VIC
Thank you for the prompt response to my order and for keeping me informed on the progress. We received the monitor today. Maree
Maree, VIC
Great customer service. - 2015-01-24
I ordered products online and picked up in the Clayton store, and it was a pleasure to do. Great customer service.
Stephen, VIC
I ordered products online and picked up in the Clayton store, and it was a pleasure to do. Great customer service.
Stephen, VIC
Huge Rap! - 2015-01-23
I have recently had the pleasure to order some new computer equipment from you and I have to say I am VERY Impressed! Competitive prices, easy ordering process and excellent customer service. Keep up the EXCELLENT work. I would just like to give your online store a HUGE RAP! Your site is easy to navigate, prices are competitive and delivery is incredibly fast, I will ensure you are my fist port of call for online computer purchases in future. Thanks.
Murray, TAS
I have recently had the pleasure to order some new computer equipment from you and I have to say I am VERY Impressed! Competitive prices, easy ordering process and excellent customer service. Keep up the EXCELLENT work. I would just like to give your online store a HUGE RAP! Your site is easy to navigate, prices are competitive and delivery is incredibly fast, I will ensure you are my fist port of call for online computer purchases in future. Thanks.
Murray, TAS