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Testimonials: What our customers are saying about us.
Appreciate your support - 2015-03-23
Just a quick note to pass on my thanks to the Scorptec team (Chris at Clayton) and the guys in the Sth Melbourne office.
Following the failure of my recently purchased PSU, it was promptly replaced this afternoon and all appears to be once again working well.
Appreciate your support & assistance. Cheers Mark
Amazing Service - 2015-03-23
So I placed an order with Scorptec Computers today for an ASUS Monitor.
The transaction went through but the order didn't process correctly, I sent them an E-mail and they had me refunded in a few hours so I could process it again.
These guys are on point! This is the second time I have had amazing service with them!
Everyone shop with Scorptec!
Excellent Service - 2015-03-14
Folks, I would like to report that I received excellent service from Chris at the Clayton branch.
He was very knowledgeable about the questions that I asked and provided more than the expected support and assistance.
Great service - 2015-03-06
I used to shop other companies cause they were slightly cheaper but I've had nightmare customer service with DOA hardware and just plain rude service. Scorptec are always polite and even though I don't generally ask for assistance, I can see that they actually know what they are talking about with the customer service they offer other people in store. A+ keep up the good work!
Save time, save money. - 2015-03-01
Ever sit around at other computer stores for hours waiting to collect your items? Your time (even free time) is valuable. Stop sitting around wasting time to save a few dollars and buy from Scorptec. The average time from purchase to having things which are in stock in your hands is minutes, not hours.
Time is precious, value yourself. Buy from Scorptec.
Martin Lewis, VIC
Brilliant - 2015-02-23
Brilliant, just saw your NUC Norris. Absolutely Brilliant. If only I could afford one :) Had a good laugh...
Swift Postage - 2015-02-21
Hi I would like to thank you for your swift postage. I still cant believe I received the item in less than 48 hours.
When I go to a PC shop in WA and order something. I am told 3 days to a week for them to stock the item. Thanks again for your rocket delivery.
Great Serivce - 2015-02-19
Just wanted to say thanks for the incredibly prompt dispatch of the things I ordered.
The courier arrived the next day! Thanks for your great service. Peter
Ridiculously Good Customer Service - 2015-02-18
Can't stress enough how fantastic your customer service is! Especially from Shaun at your Clayton store.
He always goes above and beyond to make sure you are getting the right product for you. Will continue to shop at Scorptec because of this regardless of the prices.
Brilliant Service! - 2015-02-12
Brilliant Service!! That's why we keep coming back! Thanks and congratulations on such great service to you and rest of your team. Very impressed.
Awesome Service - 2015-02-10
I wanted to say how happy I am with the service I received while placing a recent order. Some of the products I wanted were no longer available, the staff were amazingly quick in letting me know and were polite. I needed to make some changes with my order and again the staff were very prompt, quick and courteous in making my changes. Very impressed and would definitely recommend to friends. 10/10, would shop again.
Helpful and Professional - 2015-02-09
I just spoke to Chris at your Clayton store about a case and I just wanted to let you know I was really impressed with his helpfulness and professionalism. I will certainly recommend Scorptec to friends and family as these days it can be rare to get great customer service. Cheers.
High Quality - 2015-02-09
I appreciate you getting back to me so promptly, as well as all the hard work that your techs are putting in to making sure the product you deliver is of high quality.
Kind regards, Steve.
Excellent Service - 2015-02-05
Thank you for your excellent service. The T200 arrived on the ETA and I am thrilled with it so far. Your staff are so helpful and the delivery was great.
Super-Fast Arrival! - 2015-02-04
Just wanted to tell you how happy with the super-fast arrival of my motherboard.. Was very surprised when courier came today rather than later in the week which I expected. Cheers.
Prompt Response - 2015-01-30
Thank you for the prompt response to my order and for keeping me informed on the progress. We received the monitor today. Maree
Great customer service. - 2015-01-24
I ordered products online and picked up in the Clayton store, and it was a pleasure to do. Great customer service.
Huge Rap! - 2015-01-23
I have recently had the pleasure to order some new computer equipment from you and I have to say I am VERY Impressed! Competitive prices, easy ordering process and excellent customer service. Keep up the EXCELLENT work. I would just like to give your online store a HUGE RAP! Your site is easy to navigate, prices are competitive and delivery is incredibly fast, I will ensure you are my fist port of call for online computer purchases in future. Thanks.
Very impressed by the service - 2015-01-22
I am just writing to let you know that as a first time customer to Scorptec, I was very impressed by the service that was delivered to me. I called to purchase a Gigabyte 780 ti ghz edition graphics card that was listed on your website. There was only one exdemo card left and I called to see if it was available. Unfortunately I don't remember the name of your representative that I spoke to (I hope you can figure that out and pat him on the back), but he was very friendly and patient as I had to transfer some funds while I was on the call to make a purchase from my VISA. My dealings with many other computer stores tend to leave a cold and short impression from their technical staff (I know I am guilty of this too at times) but I had quite the opposite experience here. I was not only happy with the interaction with your staff but also in the speed of the delivery of my item. I was told to expect delivery on Thursday (today) but I had the card in my hot little hands yesterday afternoon. This attracted many comments from my peers at the speed of the delivery. Despite being in Western Australia, I will be keeping Scorptec in mind for future purchases.
Excellent Customer Service Every Time! - 2015-01-16
Thanks Camera M (clayton) for being so prompt in getting our order organized so quickly!