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Testimonials: What our customers are saying about us.
Team at Clayton (and other stores) rock! - 2018-02-10
I've been shopping with Scorptec for the better part of 10 years now, and every single time I've been incredibly impressed. Even after a recent consumer law request that had some issues, the staff were exceptionally professional, kind and intelligent. Buying products is a breeze, getting demos and explanations of new technologies is actually fun and it's always wonderful to talk to fellow nerds like Eliza and some of the other guys.
Basically just keep doing what you're doing.
That's why I keep coming back! - 2017-12-30
Ordered new PC parts on Thursday before NYE had it next morning!
Made my weekend! Thanks Scorptec and Star Track!
Tom F, ACT
Amazing Service! Thanks again! - 2017-08-14
Your team at Macquarie are an amazing asset to your business!
A very special thanks goes out to Andrew and Lachlan, who were both efficient, helpful and honest with helping me with my purchase. Will definitely recommend, and will be back soon :)
New PC Build - 2017-05-24
Hi All, Just wanted to say a big thank-you to Aiken at Rowville for answering lots of beginners questions re: building a new pc and providing encouragement to actually do it myself. Also thanks to Jonathon & Cameron at Clayton for assistance in checking and putting final order together. Build process was heaps of fun and system is running beautifully. Cheers guys.
Thoroughly professional manner - 2017-04-04
Hi guys, I placed my first order with Scorptec on Sunday night. I just want to pass on my sincere thanks for the thoroughly professional manner in which you guys operate. What made me smile even more was the fact that the package arrived the very next day after dispatch - given that I live in a regional area between Sydney and Brisbane, that was outstanding! I will not hesitate to recommend Scorptec to anyone requiring tech goods and personally will shop online with you guys next time I need anything I.T. related. Keep up the awesome work! Kind regards Geoff.
Demo units have been helpful for making decisions. - 2017-03-14
The showroom at Clayton have various demo items on display to assist with purchase decisions (Monitors, Cases, Chairs, etc). Customer service was excellent, and well-informed. Special thanks to Evonne for the swift processing of my purchase.
Presence on OCAU forums is greatly appreciated - 2017-03-14
Hi Scorptec, Just wanted to leave some positive feedback for James.
His presence on the OCAU forums is specifically responsible for my recent order. After answering a lot of questions and responding to a large number of PM's, I was satisfied with the parts I was going to order, and placed it. He was able to track down ETA's on parts for me, order in unlisted parts from suppliers to save me from paying extra shipping from another retailer, and also looked into bringing down an exorbitant shipping quote to a more reasonable level. I would have probably ordered from elsewhere if it wasn't for his willingness to answer questions and messages promptly. His presence on the OCAU forums is greatly appreciated. Overall very happy and looking forward to receiving new parts soon. Cheers! Sam.
Great Service - 2017-03-08
Just came in today to pick a MSI GTX 1070 Graphics card and was served by Evonne, she was excellent in processing my order very quickly and her customer service was exceptional. Well done Evonne.
Terrific service - 2017-02-17
Received my order this morning at 7.45 am. This is a terrific service, and is well appreciated. Thank you.
Thank you - 2017-02-13
Hello Scorptec, Just wanted to thank you for putting serial numbers on your invoices. That's really handy - I appreciate it.
Great communication and constant feedback - 2017-01-23
Scorptec's response to my situation was the complete opposite with great communication and constant feedback. They were able to fix my problem and process the refund within a week, which I'm really happy about. Thanks Scorptec, you've made me a massive fan.
Great service once again - 2017-01-21
Thanks for great service once again. Martin who did the compatibility check and DISCOVERED that I needed to get a BIOS update using a 6th gen CPU BEFORE a 7th gen CPU would boot (would have been in a mess otherwise) and Thomas who did the BIOS update and phoned me to say all was well and the components were ready plus others who I spoke to and did the final parts sale. Pleased to say i am sending this on my upgraded 7th gen system. Thanks again, Paul
Gone above and beyond - 2017-01-20
Hello, I just wanted to leave feedback for the employee Martin in sales, who really helped me out with my purchase, advice and general knowledge, he's gone above and beyond what I expected and really helped me, He was always there for when i called him about the queries, and i would like to commend him on his efforts with me as a customer and a person. Kind regards, Josh!
Excellent packaging - 2016-12-28
Just received my order and I wanted to thank you for your prompt and excellent service. As well as the excellent packaging.
Big thank you to Scorptec - 2016-12-14
I would like to say a big thank you to Scorptec! I Had a few questions so I called up the Scorptec call centre through extension 1, Was greeted by a fantastic man named Patrick. Who explained everything clearly and made the call painless which made the experience really enjoyable. He could answer every question and helped me understand a few things that I was a little unsure about. all in all was a great call and I wanted to send some positive feedback on that! Kind regards Riley (Looking forward to the custom computer from Scorptec ;) Merry Christmas
Great Service - 2016-12-14
Just wanted to say thanks to Thomas for his help selecting a new case for my m-ITX build - reinstalled all of my build in the the case he recommended and it fit (just!) and is silent.
Thanks Thomas - great service!
Service outstanding as usual! - 2016-12-11
Service outstanding as usual! A special 'Thank you' to the boys and girls at Clayton who tolerated my efforts to find the 'right' PC Case, we got it right after two returns (My fault!) and the Corsair 900D is excellent for my rig. Five star service.
Exceptional Service - 2016-12-10
Scorptec a great place to buy you`ve won us ...
I wish every place had Exceptional Service like SCORPTEC ... Australia would be a much better place & the courier StarTrack Road Express help`s ...
Robert Weatherall, VIC
Admin _ MICK HONE MOTORCYCLES - 2016-11-18
We ordered a Hornet i7 Pro Office PC from the Clayton branch. The staff there (Jim & Patrick) were really helpful, gave good advice and supplied the computer 3 days ahead of schedule. Really pleased with performance of the PC and Scorptec
Steve Hunter, VIC
Fantastic! - 2016-11-17
Just a quick note to provide feedback about one of your sales team, Patrick. One word: Fantastic!. Not only has Patrick been quick to reply, provide helpful information, but has organised the order and placement in the line for an item I am eagerly awaiting. Patrick took the initiative to do that for me, without me asking. Great customer service is extremely rare nowadays. Remember though, look after your staff and they will look after your customers.