Asus's support page for laptops including troubleshooting guides and tips can be reached in the link below:
ASUS VivoBook X712FA Transparent Silver 17.3inch Core i7 Laptop
Warranty: 1 year
ASUS VivoBook X712FA Transparent Silver Laptop, i7-8565U, 16GB (2x 8GB) RAM, 256GB M.2 SATA SSD + 1TB HDD, 17.3inch FHD, Intel UHD Graphics 620, WiFi 5, BT 4.2, HD Webcam, 2-Cell Battery, 2.30kg, Win10 Home, Illuminated Chiclet Keyboard, Fingerprint Reader, No LAN, No Numpad, Max 16GB RAM Only
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