Asus's support page for laptops including troubleshooting guides and tips can be reached in the link below:
ASUS X509FA 15.6inch Core i7 Laptop
Warranty: 1 year
ASUS X509FA Laptop, i7-8565U, 8GB (1x 8GB) RAM, 512GB M.2 PCIE SSD, 15.6inch FHD, Intel UHD Graphics 620, WiFi 5, BT 4.1, Webcam, 2-Cell Battery, 1.90kg, Win10 Home, Chiclet Keyboard with Num-Key, No Numpad, No LAN, Max 12GB RAM Only
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