Asus's support page for laptops including troubleshooting guides and tips can be reached in the link below:
ASUS VivoBook X412FA Transparent Silver 14inch Core i5 Laptop
Warranty: 1 year
ASUS VivoBook X412FA Transparent Silver Laptop, i5-8265U, 8GB (2x 4GB) RAM, 256GB SATA SSD, 14inch FHD, Intel UHD Graphics 620, WiFi, BT, HD Webcam, 2-Cell Battery, 1.50kg, Win10 Pro, Finger Print Reader
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