We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. ASUS's general line is 1300 278 788. They are available 9:00am to 6:00pm AEST.
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To lodge a support ticket with ASUS via email, please follow the link below:
ASUS ROG Maximus XI Hero Motherboard
ROG MAXIMUS XI HERO
Warranty: 3 year
ASUS ROG Maximus XI Hero MB, Z390, 4x DDR4, 3x PCIE3.0 x16, 6x SATA3, 2x M.2, 9x USB3.1, DisplayPort, HDMI, ATX, SupremeFX S1220, Aura RGB
**BONUS ROG Windbreaker via redemption from ASUS if purchased with an eligible ASUS Graphics Card between January 15th 2020 - February 29th 2020 (T&C's Apply)**
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