We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. ASUS's general line is 1300 278 788. They are available 9:00am to 6:00pm AEST.
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To lodge a support ticket with ASUS via email, please follow the link below:
ASUS Prime X570-PRO/CSM Motherboard
Warranty: 3 year
ASUS Prime X570-PRO/CSM MB, X570, 4x DDR4, 3x PCI-E 4.0 x16, 2x M.2, 6x SATA3, 11x USB3.2, DisplayPort, HDMI, ATX, Aura RGB, Corporate Stable Model
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