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COVID-19: VIC EASING RESTRICTIONS  | NSW CLICK & COLLECT ONLY. Learn More

Vic Stores Update:

As restrictions ease again in Victoria, we will be returning to allow payments & consultation in store at all locations in Victoria.

From the start of business on the 22nd of February 2021, at all Scorptec Vic stores:   

Customers must be sure to follow the below requirements to be provided service:


NSW Stores Update:

Due to the ongoing COVID-19 situation in NSW, our Sydney stores  are continuing to operate as strict Click & Collect only. Our number one priority is to ensure the health and safety of both staff and customers.

From the start of business 22nd Dec 2020, at all Scorptec NSW stores:   

Customers must be sure to follow the below requirements to be provided service:


Phone Support Suspension

To provide better assistance for our customers we have temporarily suspended our general phone support. Our team are focusing on providing support via website messaging and email & online queries submitted through our support site.

We apologise for the inconvenience, we are confident that this is the best way for our team to provide the highest level of support for all of our customers.

If you have already sent us a message from your order, quote, or return - or submitted a query to our team, please continue to be patient as our team are working hard to get back to you as quickly as possible.


Behaviour:

Scorptec accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication, any such behaviour will result in termination of communication and/or removal from a store.

We understand your frustration and concern and all of our new, existing, and temporary team members are working their best during difficult and unsure times - inflammatory behaviour towards them is unnecessary and unaccepted.