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Established in 1998, Scorptec Computers is one of Australia's leading IT company. We specialise in providing the latest and greatest in technology product and solutions backed with an excellent customer service.
We have experienced excellent growth year on year thus we are always consistently looking out for bright, energetic, and passionate people who wants to join our team and grow with us.
At Scorptec, we are fostering a culture around Teamwork, Integrity, Excellence and Service. If you are looking to build a successful career in IT, please review our current job opportunities below.

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Retail Assistant - NSW and VIC

Are you passionate about helping customers? Do you have a passion for computers and technology?

At Scorptec our customers love our level of service, professionalism, and expertise. We are currently looking for enthusiastic people to join us in continuing to make this a reality for all our customers.

At the current time, we have a number of Casual, Part Time & Full Time (Monday to Saturday) opportunities for the right candidates.

As a Retail Assistant you will be assisting our customers and team on a daily basis by:

  • Providing assistance for all sales orders and quotes via phone, online or walk ins,
  • Being able to ascertain the customer needs and provide a high level of customer service including; recommending, selecting and finding the right products,
  • Managing point-of-sale processes,
  • Handling of stock for customer orders,
  • Assisting with product returns, technical services and warehouse duties,
  • Store marketing and stock management strategy, in-store displays and demos
  • Follow up ETA for orders on behalf of customers,

You will also occasionally:

  • Train in different departments to broaden experience, knowledge, and skills,
  • Attend internal or external training and seminars to develop and maintain relevant technical knowledge and skills,
  • Assist in quarterly stock take.
  • Be required to work and travel between any of our store locations
    For NSW: Auburn and Macquarie Park.

    For VIC: Clayton, South Melbourne, Rowville

To be successful in this role, you will need:

  • Experience in customer facing, customer service, or retail roles.
  • A passion for technology and technically knowledgeable about IT hardware and PC systems.
  • A can-do attitude, and a willingness to assist in the operation of the branch
  • To demonstrate excellent customer service ability,
  • Strong communication skills - both written and verbal,
  • Integrity, honesty, passion and ability to deal with multiple tasks in a fast-paced team environment,
  • To conduct yourself in a way that portrays professionalism and friendliness.

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System Assembler - Victoria

Are you passionate about technology? Do you enjoy technical work regarding computers?

At Scorptec we pride ourselves on being able to offer the best technical service and computer systems to our customers. We are currently looking for talented technical people who can ensure that our customers receive the best quality systems available.

At the current time, we have Full-Time/ Casual (Monday to Friday 9:30AM to 6:00PM) opportunities for the right candidates.

As a System Assembler you will be integral to the operation by:

  • Processing system orders and perform technical services according to company procedures and guidelines,
  • Assembling systems according to department ordained KPIs
  • Maintaining a tidy, clean, and safe workplace in compliance with WorkSafe Victoria and OH&S procedures.
  • Working closely with direct supervisors to achieve performance targets and maintaining high quality outputs.

To be successful in this role, you will need:

  • Good communication skills.
  • To be great at solving problems, troubleshooting and technical issues.
  • To be very experienced in building custom systems similar to the Scorptec way.
  • Empathy with customers and treat them with respect and dignity.
  • To have good aptitude to learn and develop new skills in assembly and troubleshooting.
  • To have good time management skills and can make decisions quickly and accurately.

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Commercial Sales Support - (Clayton)

Are you passionate about helping customers? Want to work with commercial, government, and industry clients? Do you have a passion for technology?

At Scorptec our customers love our level of service, professionalism, and expertise. We are currently looking for enthusiastic people to join us in continuing to make this a reality for all our customers.

At the current time, we have a number of Full-Time (Monday to Friday) opportunities for the right candidates.

As a Commercial Sales Support you will be supporting Corporate, Education, Government, and Reseller clients on a daily basis by:

  • Creation of solutions and managing end-to-end solution sales.
  • Being able to ascertain the customer needs and provide a high level of customer service including; recommending, selecting, and conceptualising solutions,
  • Ensure orders are placed in a timely manner
  • Customer contact
  • Assisting accounts managers
  • Be able to support the retail sales team when required

You will also occasionally:

  • Train in different departments to broaden experience, knowledge, and skills,
  • Attend training and seminars to develop and maintain relevant technical knowledge and skills,

Before enquiring or applying for this position, please ensure that you can identify with the critical competencies outlined below in bold. At this time applications without the minimum critical competencies will not be considered.

To be successful in this role, you will need:

  • A minimum 2 years of experience in customer facing, customer service, or retail roles. Experience with solution selling to corporate organisations will be more highly considered.
  • A passion for technology and technically knowledgeable about IT hardware, components, and IT solutions.
  • Proven pre-sales and technical support performance in a business development capacity.
  • Technical certification with Microsoft, Cisco, VM Ware, or other commercial solution will be more highly considered.
  • Strong communication skills - both written and verbal,
  • To conduct yourself in a way that portrays professionalism and friendliness, having great interpersonal and phone etiquette.
  • Good time management skills.
  • To be good at building relationships with prospective clients, and thinking outside the box to provide solutions for their needs.

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IT Support Officer - (Clayton)

We are looking for an enthusiastic person to join our dynamic team to assist with Level 1st and 2nd level technical assistance. You will be the first line of defence to assist all Scorptec staff  and co-ordinate and resolve issues for staff around Australia and the Philippines.

At the current time, we have Full-Time (Monday – Friday) opportunities for the right candidates.

Previous experience providing both local and remote technical support is highly regarded.

Duties:

As part of your day to day, you will be required to do (but not limited to):

  • Check the camera systems at all sites
  • Check backups of all systems and fix / report any issues
  • Check and ensure tickets in Jira are updated and end users communicated to with the latest updates.
  • Troubleshoot end user issues
  • Support network and server infrastructure
  • Support Office 365 environment
  • Support Sage accounting package
  • Support Active Directory / Exchange (cloud) / user accounts / licenses.

Skills required / recommended:

  • A minimum of 2 years’ experience as an IT Officer or similar, with a minimum level 1 support skill within the IT or similar industry is preferred.
  • Ideally tertiary qualified in Computer systems / Engineering, but not essential, an alternative related industry qualification may also be suitable.
  • Knowledge in departmental business, budget planning and cost efficiency/analysis will be a bonus.
  • Availability to work all/after business hours where necessary to complete projects/tasks to minimize downtime and avoid business interruptions.
  • Knowledge of, and or experience with installation and troubleshooting Microsoft and other applications.
  • computer technology product knowledge and understanding on how to build complex server systems to specification.
  • Knowledge experience using VMware / Hyper-V technologies is desired but not required.
  • Ability to communicate well and work well with people at all levels
  • Ability to work in a team environment as well as independently
  • Excellent time management skills
  • Ability to work under pressure and in a fast pace environment
  • Knowledge or experience with servers, phone and surveillance systems are preferable.
  • Excellent Customer Service skills
  • Sound Communication skills – written and verbal.
  • Excellent problem solving, analytical and researching skills.

What we offer:

  • Great culture plus a supportive management team.
  • Endless opportunities to grow and learn with the company
  • Immediate start available.

Before enquiring or applying for this position, please ensure that you can identify with the critical competencies outlined in bold. At this time applications without the minimum critical competencies will not be considered.

Please note that currently we do not have the capacity to respond to each application. If we do not respond to your enquiry it is likely that we are looking for a more suitable candidate.

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Warehouse Officer - Victoria

Are you experienced in warehouse operations? Do you love to get your hands on the latest technology?

Over the past 20 years, the Scorptec operation has grown enormously. We are currently looking for enthusiastic, hardworking warehouse operations staff to join us in sustaining our growth and continue to enable us to offer the best value and service to our customers.

At the current time, we have a number of Full-Time (Monday to Friday) opportunities for the right candidates.

As a Warehouse Officer you will be integral to the operation by:

  • Receiving and Dispatching shipments to and from delivery drivers.
  • Picking products from warehouse for pick-up and delivery orders.
  • Packing goods into cartons and/or pallets for delivery.
  • Ensure timely shipment, smooth delivery and handling customer enquiries
  • Verify quantity and quality of goods, freight invoices and preparation of shipping documentation
  • Assist in stock-take

To be successful in this role, you will need:

  • A can-do-attitude and willingness to work in all areas of the warehouse.
  • Ability to identify main differences in IT hardware, components, and systems.
  • Attention to detail, specifically in regards to matching up serial numbers and product codes.
  • A current Driver License
  • Knowledge on proper manual handling safety & procedures
  • Experience using pallet jack/walkie stacker, and barcode scanners
  • Basic computer skills

Before enquiring or applying for this position, please ensure that you can identify with the critical competencies outlined in bold. At this time, applications without the minimum critical competencies will not be considered.

Please note that currently we do not have the capacity to respond to each application. If we do not respond to your enquiry it is likely that we are looking for a more suitable candidate.

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Warehouse Officer - NSW

Are you experienced in warehouse operations? Do you love to get your hands on the latest technology?

Over the past 20 years, the Scorptec operation has grown enormously. We are currently looking for enthusiastic, hardworking warehouse operations staff to join us in sustaining our growth and continue to enable us to offer the best value and service to our customers.

At the current time, we have several Full-Time (Monday to Saturday) opportunities for the right candidates.

As a Warehouse Officer you will be integral to the operation by:

  • Receiving and Dispatching shipments to and from delivery drivers.
  • Picking products from warehouse for pick-up and delivery orders.
  • Packing goods into cartons and/or pallets for delivery.
  • Ensure timely shipment, smooth delivery and handling customer enquiries
  • Verify quantity and quality of goods, freight invoices and preparation of shipping documentation
  • Assist in stock-take

To be successful in this role, you will need:

  • A can-do-attitude and willingness to work in all areas of the warehouse.
  • Ability to identify main differences in IT hardware, components, and systems.
  • Attention to detail, specifically in regards to matching up serial numbers and product codes.
  • A current Driver License
  • Forklift licence
  • Knowledge on proper manual handling safety & procedures
  • Experience using pallet jack/walkie stacker, and barcode scanners
  • Basic computer skills

Before enquiring or applying for this position, please ensure that you can identify with the critical competencies outlined in bold. At this time, applications without the minimum critical competencies will not be considered.

Please note that currently we do not have the capacity to respond to each application. If we do not respond to your enquiry it is likely that we are looking for a more suitable candidate.

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Warehouse Seasonal Casual - Victoria

Love computers and technology? Looking for casual work during School Holidays or available during the End of Financial Year and Christmas periods?

At Scorptec, we are currently looking for casuals to work in our warehouse during the peak business seasons. This opportunity is suited for junior workers with little experience, students looking for work during holiday periods, people looking for some extra work during these periods.

For the current intake, we will be seeking up to five eligible candidates to begin training in ASAP (up to 2 days a week), in order to prepare for the EoFY period (June to July) to work up to five days a week (Monday to Friday). Training will recommence in October to prepare for the Christmas & New Year (November to January) period.

As a Warehouse Assistant you may be responsible for:

  • Receiving and Dispatching shipments to and from delivery drivers.
  • Picking products from warehouse for pick-up and delivery orders.
  • Packing goods into cartons and/or pallets for delivery.
  • Ensure timely shipment, smooth delivery and handling customer enquiries.
  • Verify quantity and quality of goods, freight invoices and preparation of shipping documentation
  • Assist in stock-take

Successful applicants will be rostered to work between our Clayton and Dandenong South facilities.

To be successful in this role, you will need to meet these criterias:

  • Physically fit and able to perform efficiently well under pressure
  • Full availability during retail peak periods (EoFY: June to July, and/or Christmas-New Year: November to January)
  • A can-do-attitude and willingness to work in all areas of the warehouse.
  • Ability to identify main differences in IT hardware, components, and systems.
  • Attention to detail, specifically in regards to matching up serial numbers and product codes.
  • Basic computer skills


 

If you feel that you would be a suitable candidate for any of these roles, please send an email to [email protected] outlining the position you are interested in, along with your CV/Resume or any other supporting documentation.

Please note, we do not provide a respond to each application inquiry. We shall contact only the suitable candidates via email or phone for further selection process.
Thank you for expressing your interest to join us and we appreciate your understanding