PLEASE NOTE: We've noticed that the browser's Javascript setting have been turned off or your browser doesn't support Javascript. Scorptec requires Javascript to function properly. Please enable javascript in your browser settings.

ABOUT SSL CERTIFICATES

Standard Warranty Procedure

Please refer to the tool below to determine the best course of action for warranty repair or replacement.
If details for your product are not shown, please fill out a standard warranty return RA Form, or call the warranty department on 1300 726 770

Manufacturer Warranty Details
Category Warranty Details
Subcategory Warranty Details

Warranty

While Scorptec offers the best range of quality brands with the highest quality possible, there is little we can do to stop the odd occassion when a product might fail or behave as unexpected. If you believe your product is faulty and/or is not performing as it should, you may then request a Return Authorisation by filling out the standard warranty RA Form.

Warranty Returns

Firstly, you may need to check the manufacturer's website or contact them for further advise on how to claim warranty on your product. Most manufacturer's will have their warranty and return policies displayed on their website or in the product manual. For those products that have a direct to manufacturer warranty support please contact the manufacturer directly. If the manufacturer's warranty policy is to return to your point of puchase then you may return it to us and we will handle it for you. In any case, if you are not sure, you can request a Return Authorisation number via filling out the standard warranty RA Form before you can return the product to us.

Troubleshooting

To save everyone time, please troubleshoot your issue as best you can (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to offer more direction. Below are some guides for troubleshooting, or perhaps you could try asking for help on ScorptecForum from a fellow Scorptec customer. However, if all else fails, please submit a claim for warranty return via the website and we'll be glad to assist you.

Computer Hardware Troubleshooting Guide - http://www.networktutorials.info/computerhardware/troubleshooting.html


Contacts

In any case, if you experience any technical issue and unable to resolve it, you won't need to worry because you can always contact us. Here's how you can contact us for your technical support and warranty inquiries.

Shop With <b>Confidence</b>;
Computer & Technology shopping without the hassle. Expert service and advice allows you to make the right choice... first time, everytime.

<b>Stay Up to Date</b> and save
Be first to know about our specials on the latest tech.
What our customers are saying....
I would like to thank Thomas at South Melbourne for his excellent service. I understand that Scorptec is in no way responsible for the hardware issues however it is great that I have had excellent customer service from Thomas.
Stanley
Exceptional custom service. Order was built and delivered promptly. Would recommend ScorpTech to anyone. Thank you :)
Jayden
Just want to send some feedback about all your staff at Scorp and especially Jimmy at Rowville. He and his team has helped us in many ways in hardware support and technicalities - makes our job a lot easier. Hope you keep up the excellent service in Rowville and all the stores and hope to work with Jimmy further in the future.
Denny
Just got the GFX card in the post, that was super fast, thank you!
Dimitry
View more testimonials >

$0.00  (0 items)