Support
Scorpion Technology will always be there to provide technical support for troublesome computers, but we'd like to help you help yourself. (Hey, its how we learn about the new stuff ourselves! ;) )
The first point of contact for any issue you have is always the manufacturer of the item in question. While we do our best to keep up to speed with all the ins and outs of the various hardware and software we sell the manufaturer will usually be the best trained and most knowledgeable about the product in question.
In the situations where there is no support from the manufacturer or you dont know who to contact, please contact us by by email or phone.
Phone Support : 1300 726 770 (or 03 8561 3220), Option 3 in the first menu. Technical Support email: support@scorptec.com.au To learn more about our Remote Support service: www.scorptec.com.au/remote/We also encourage you to take the time to ask for help in our forums found at www.scorptec.com.au/forum/. We have a friendly and knowledgable community of users always willing to help out.
Some other useful links that our team find useful are as below.
www.experts-exchange.com (use google to search experts-exchange for the answers you require with 'site:www.experts-exchange.com' in your search terms. You will hit their pay-wall otherwise. You will need to subscribe if you want to contribute or ask questions.)
In the coming months, our support pages will be updated with helpful articles and links for troubleshooting some of those more common issues people experience with their computers.
Keep your eyes peeled for changes to these pages in the near future.