Dead on Arrival period is 7 days; please alert Scorptec asap to any issues.
Outside of 7 days there are 2 options.
1. Return back and handle by Scorptec which goes through either our suppliers or the manufacturer's service centre.
2. Customer to take to manufacturers service centre directly as this is generally faster handling time. Please contact Lenovo on 1300 557 073 for this option.
Note: Data will likely be wiped from any notebook or tablet return, please ensure you have up to date backups.
If you have any further questions on this, feel free to contact our warranty department directly