· Scorptec is highly committed in complying with the Australian and international privacy laws and to protect our customers privacy.
· Scorptec collects details from its customer for the sole purpose of processing the customer’s order more efficiently and to allow customers to experience the online ordering process.
· Credit card details are not stored or processed online at the time of ordering, Scorptec will always call to confirm the customer’s credit card over the phone never via emails
· Scorptec does not disclose, sell or trade any collected information of its customers to any third parties other than those used to verify the order, such as banks or the financial issuer of credit card.
· Scorptec does not disclose any information about our suppliers to anyone unless it is deemed necessary.
· Scorptec will not use customer details or email addresses for sending unsolicited emails (SPAM)
· Scorptec will provide the customer details to the appropriate authorities if the information we received is deemed to be false or misleading.
· Scorptec will record all phone conversation for quality, security and training purposes. Please inform the operator if you do not wish to be recorded.
· Scorptec will use email and SMS whenever possible to keep customer informed of their order status.